Requester
Take the stress out of repairs—We’ve got you covered
Managing events, such as repairs and breakdowns shouldn’t be a hassle. With RNR, you get real-time tracking and quick updates —everything in one place. No more chasing after service providers!
Key Features
What you can expect with RNR
Live location monitoring
See where your service provider is, track their arrival, and monitor the progress of your repair in real time. No more wondering when help will arrive
Centralised communication
No more scattered messages—keep all communications with your service provider in one easy-to-manage platform.
Customisable requests
Whether you need a quick fix or a detailed maintenance job, you can tailor your requests to suit your needs, and we’ll find the right provider
Detailed reporting
Once your repair is completed, get a full breakdown of what was done, how long it took, and any parts used—all accessible within the app.
Security & Support
Your safety and peace of mind matter
Panic button feature
If you’re ever in a situation where safety is a concern, use our built-in panic button to notify us, and we’ll initiate immediate safety measures, including armed response if needed.
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24/7 Support
Whether it’s an unexpected breakdown at midnight, a planned repair, a service request, or a workshop visit, our nation wide support is available 24/7, 365 days a year. Call us anytime at 087 630 1911.
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How it works
Step 1
Step 2
Step 3
01
Submit your request through the RNR platform in just a few clicks.
02
Get real-time updates from your assigned service provider, so you're always in the loop.
03
Relax and watch the progress. When the job is done, you'll receive a full report detailing the work.
Why choose RNR?
Start Saving TimeNo more calls
Forget waiting on hold or making endless phone calls. Manage everything smoothly right from our platform.
Stay updated, always
You’ll get updates as they happen, so you’ll never be left wondering what’s going on.
Everything in one place
No more bouncing between chat groups or emails—everything is neatly organised on the RNR platform.
FAQs for requesters
Learn how RNR simplifies repairs for Requesters.
Yes, RNR offers integration capabilities, including API, VOIP, and other third-party services. Full integration options are available on Premium, Enterprise, and Master plans.
The number of events you can log varies by plan. Basic and Standard plans have limited event tracking, while Premium, Enterprise, and Master plans offer full tracking capabilities.
Customizable inspection templates are available with Premium, Enterprise, and Master plans, allowing you to tailor inspection requirements to meet your specific needs.
Yes, all plans offer access to RNR’s network of pre-screened, reliable mechanics. Higher plans provide expanded access and more visibility options.
With RNR, you can access real-time tracking of all repair requests, including updates on mechanic locations and estimated arrival times, depending on your plan.
