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Call center agent, response personnel working on breakdown alerts for Right Now Response, for fast response on a breakdown

Why are Commercial Vehicle Breakdowns more complex?

A roadside breakdown is a breakdown, or is it? Fleet owners know. 70% of commercial vehicles roadside breakdowns follow a similar procedure; report breakdown, assign mechanic, attend vehicle, require more parts, fix vehicle or tow to the workshop. Standard. But the 30%? It may just cripple your business. Hindered multiple stakeholder visibility, complex decision-making structures (including […]

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Right Now Response Mechanic holding a phone showing RNR's mobile app

5 Simple Steps to the Right Response to Breakdowns

Fleet owners, whose very livelihood depends on the timely delivery of goods, not only understand the value of right now response to breakdowns but the complicated web of necessary communications to follow between driver, technician, owner, controller and dealer. RNR is not a traditional roadside breakdown service. It incorporates RNR technology and the right people

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